Support and questions

For support and questions please use the Tubbutec forum on MuffWiggler. This is the fastest and quickest way to get your questions answered. It also helps to build a database with answers or solutions to similar problems. Alternatively you can contact

Please check your spam if you did not get a reply..

support (ät) tubbutec (döt) de

(we speak English and German)

Important: If you did not get an answer, please check your spam folder and mark our mails as ‘not spam’.
Please note however, that we do not work on weekends and typically will not reply to your mails on Saturday and Sunday, or after office hours (German time).
Gmail users: Please check your spam folder and mark as Not Spam..
Yahoo users: Sorry Yahoo does not like our mails at the moment, emails will not reach you. Nothing we can do 🙁.
Hotmail: Check your spam or write us from a different mail address


Please direct all support, shipping and product questions to
support (ät) tubbutec (döt) de

thank you

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We are adding a red ‘please check your spam folder’ message every time someone complains that we did not answer their mail 😉