Shop FAQ

Where can I see the status of my order?

If you created an account during checkout, you can see your order status, recent orders and other info on your “My Account” page.

I live in the EU, have a VAT number and would like to order without VAT. How?

During checkout you can enter you VAT number here:
The number will be validated and VAT will be removed from your order.


What kind of shipping do you offer? What are the costs?

We ship worldwide via International priority airmail. Usually takes about 1 week to arrive, but might take longer for some countries, or during the holiday season.
Cost is 8€
Due to covid-19 this shipping method is not available for some countries and we offer alternatives. Read more here.

Where can I find the Terms & Conditions?

Terms and conditions and power of revocation (in German)